FAQ

Product Questions

How many colours does the Lumina mask have? The Lumina mask has 4 colours.  Red, Blue, Yellow and Near Infrared

How often should I use the Lumina mask? We recommend using is 3-4 times a week in 10 minute sessions for maximum results

What does each wavelength do?

Red Light - Anti Aging and Skin Repair

Blue Light - Acne and Blemish Control

Yellow Light - Brightening and Calming

Near Infrared - Deep Repair and Recovery

Can you use the Lumina mask if either pregnant or breastfeeding? The mask has not been studied in pregnant or breastfeeding women, therefore we advise avoid using the mask during this time

 

Delivery and Shipping Questions

How much is shipping? Shipping is free on all orders in Australia!

Do you ship internationally? Currently we are only shipping within Australia.  However we plan to expand in the near future

How long should it take to receive my order? You should expect to receive your order within 4-10 business days

What happens to my package if nobody is home upon delivery?  Making sure your order is delivered safely to you means all of our deliveries require a signature.  However if nobody is home, your package will be left at the nearest post office for collection

How do I track my order?  Once your order is placed you will receive a confirmation email.  Once your order has been shipped, a tracking number will be sent to you via email.  If you have not received it then don't forget to check your spam folder too

 

Contacts us

Do you have an enquiry or need to chat with one of our friendly team members?  Please contact us at info@amluxe.com.au and we will be sure to be in touch asap!